Bloomex (flowers bloomex.com.au) Reviews and Complaints

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Bloomex (flowers bloomex.com.au) Reviews

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  • Don't order



    I had a terrible experience with Bloomex last mother's day. They were to deliver flowers to my terminally ill mom on mother's day; in fact I paid a premium to ensure they were delivered on the day. Not only did the flowers not show up but no one from the companyeven contacted me to let me know. When I phoned late in the day on mother's day, their customer service was useless and no one even apologized for failing to provide the service I ordered! I was denied the refund I requested. Instead they delivered an "upgraded bouquet" several days after mother's day.... More...
    (Delivery Services)
    js12's Picture   js12    0 Comments   Comments
  • flower order completely wrong, no ammends



    BloomEx is a big con! For the second time now, BloomEx has substituted flowers for my relatives in Calgary. This time a custom made $80 50th anniversary order was sent full of white lilies and red gerberas and two purple roses. We asked for pinks, whites and mauve, specifying no red. We asked for two pink stargazers, at least half a dozen roses and at least 6 carnations. Simple order, that given the speed of internet info, should have been easily communicated that they had nothing left of these regularly overstocked flowers. They should have called us back so we could get another florist... More...
    (Delivery Services)
    Vestabinxy's Picture   Vestabinxy    1 Comments   Comments
  • Bloomex awful company



    To whom it may concern. I would like to lodge an official complaint against the online florist Bloomex.com.au. On 13th February I placed on order #1146299 for $55 plus $10 delivery to deliver some flowers for valentines day in Paddington sydney. Full Payment was taken and confirmation sent to me from their wecare@bloomex.ca email address which said I would receive a notification when the order is dispatched and delivered. On the next day I never received any other notification the delivery did not arrive. The following day 15th Feb it also did not arrive. When calling their toll free number... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    olinka's Picture   olinka    0 Comments   Comments
  • Flowers not delievered when said and no customer service



    I live in the UK and ordered flowers on their Australian site for my mother who lives in Australia. The transaction went through successfully and the money was taken out of my account, however, the flowers did not arrive. I contacted the company via email(2x), phone(6x), and their online web chat(5x). Only once did I get a response from the phone where the lady said she would investigate and call me back. She never did. The flowers arrived the next day and my mother said they looked beautiful but not fresh, like they had been made the day before and not watered and had spent a long time in... More...
    (Delivery Services)
    ReneePorter's Picture   ReneePorter    0 Comments   Comments

Bloomex (flowers bloomex.com.au) Reviews By Product


Bloomex (flowers bloomex.com.au) Comments


Tim80 says: (3 years ago)
 0
I ordered a dozen roses for my partner on valentines day. The flowers were old, brown and falling apart. They were so bad she was to embarrassed to leave them on her desk at work. Instead of making my partner feel special they left her feeling embarrassed and disappointed. There customer service was rude and incompetent. DO NOT ORDER ANYTHING FROM THIS WEBSITE!



JohnN73 says: (4 years ago)
 0
Bloomex Australia FAIL!!!

Ordered flowers on Monday night to be delivered on Thursday. Advised delivery to wife between 12noon & 5pm. She was at work till 6pm, no delivery!!!

And it's Valentine's Day!




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